Nuvo's Proactive ERP Bet Paid Off Ahead of Hypergrowth

When Luke joined Nuvo, a fast-growing B2B credit and onboarding platform, there was a clear need to upgrade the invoicing system, and implement an ERP to continue to support the company’s fast growth. Luke knew he had to make a strategic decision — one that would save Nuvo significant pain down the road.

The Strategic Decision: Upgrade Now or Pay Later

Luke had two options: stick with QuickBooks and patch the immediate issues, or proactively upgrade to a full ERP system before the pain became unbearable. Burned by a prior NetSuite implementation that ran 6+ months over, doubled the budget, and required a second consultant, Luke was determined to get ahead of the problem.

"Rillet takes a more robust accounting approach than other AI-forward ERPs," Luke noted after comparing it to other AI-native ERPs. "The better guardrails make the AI more trustworthy, so we can actually leverage it without worrying about accuracy."

Why Rillet Beat the Competition

Luke already knew about Rillet from the FOG Ventures Operators Guild, where it had become the ERP vendor of choice. 

After evaluating multiple options, including several AI-forward ERP companies, the following factors made Rillet the clear winner:

• AI with Guardrails: Unlike the purely AI-forward competitors he evaluated, Rillet's approach provided better controls that enabled trustworthy automation
• Seamless Integrations: Strong connections with their existing Stripe, Ramp and Rippling setup meant no disruption to current workflows
• Ease of Use: Intuitive enough for both accountants and founders. Clean dashboards gave instant financial clarity without extensive training or digging through complex data.
• SaaS-Specific Features: Deferred revenue waterfall and rev rec automation built for Nuvo’s business model

Implementation Excellence Makes the Difference

The implementation experience reinforced Luke's decision. Ben from Rillet provided exceptional support throughout the process, being available during late hours and staying hands-on with admin tools and engineering feedback.

"Ben's commitment was to getting details correct, not just done," Luke said. "He wasn't just checking boxes—he genuinely cared about our success."

Uncovering Hidden Problems

What started as an ERP upgrade became a comprehensive financial health check. Luke used the Rillet implementation as an opportunity to conduct a full contract audit, and the results were eye-opening.

The team discovered that Rillet’s revenue recognition functionality provided a more accurate and automated look at their deferred revenue balance, and so decided to incorporate Rillet’s module into their 2025 financials.

"We found contracts that weren't properly recorded," Luke explained. "Without this audit, and knowing we can trust Rillet’s systemic math, we would have continued to report contracts using an outdated and manual method."

Results: Accuracy and Confidence

Now Nuvo is redoing their 2025 financials using Rillet's deferred revenue module to ensure complete accuracy. The system provides the visibility and controls they need to confidently present their financial position to investors, and scale with a lean finance team.

The proactive approach paid off: instead of facing a painful ERP migration in the future, Nuvo now has a robust system that can scale with their growth while providing the automation and insights they need to operate efficiently.

Learn more about Nuvo.